Contact

Contact ProTrade Direct

Need help with an order, quote or trade account?

We're here to help trade buyers get the right products quickly — order support, product questions, quote matching, bulk-buy enquiries or account help.

UK Supplier
Fast Dispatch
PayPal, Klarna & Card
30-Day No-Hassle Returns

Quickest route to an answer

Trade account
Apply online using the free ProTrade account form.
Quote / bulk-buy
WhatsApp us with the SKU, quantity and delivery postcode.
Order support
Email us with your order number for the fastest response.

We aim to respond within 1 business day, Monday to Friday. For urgent product or quote questions, WhatsApp is usually the fastest option.

How can we help?

Choose the best route below so we can get your enquiry to the right place quickly.

ProTrade Account Applications
Open a free ProTrade account to access direct pricing, regular trade deals and account-only offers.
Open Account
Quote Match & Bulk Buy
Send us the SKU, quantity and delivery postcode. We can review quote-match and bulk-buy options where available.
WhatsApp Quote
Order & Delivery Support
Need help with an existing order? Email us with your order number and we'll point you in the right direction.
Email Support

Get in touch

ProTrade Direct Supplies is built for UK trades, landlords, fitters and local businesses who want simple, honest direct pricing on everyday plumbing supplies.

WhatsApp
07394 701662
Response time
Within 1 business day, Monday to Friday

Before you contact us

A quick check below may help us resolve your enquiry faster:

  • For trade pricing, please open a free ProTrade account.
  • For bulk quotes, include SKU, quantity and delivery postcode.
  • For order queries, include your order number.
  • For product questions, include the product name or SKU.
  • For urgent quote requests, WhatsApp is usually fastest.

Prefer to write to us directly? Use the form below and we'll get back to you within 1 business day.

Still need help?

Open a free ProTrade account for direct pricing, regular trade deals and account-only offers.

Open a ProTrade Account